data workflows
A property or contact is missing
Check the workspace and describe the missing record.
Check the current workspace Confirm you are in the expected account and organization. Search and filter settings can hide a record. Refresh the page and compare the same account on web and mobile if relevant.
Explain what is missing Choose Data & workflows in the ticket form. Give the page, approximate time and enough information to identify the issue. Avoid uploading an entire client list when one redacted example will explain it.
Provider information Property availability and connected-account information depend on their sources. A missing or changed record does not necessarily mean it was deleted. Support will review the permitted account diagnostics and details you provide.
Still need help? Contact Lusara support.
