account access
Update contact information
Keep account information and ticket contact details distinct.
Your account details Open Settings and review the account details available for editing. Changes to your sign-in address may need email verification.
Your support ticket contact The ticket form asks for your name, email and phone. A different contact email needs its own verification code before submission. This does not change how you sign in.
Existing tickets Submitted contact details remain on the ticket. If its notification address needs changing, ask support from the conversation. A manager can start a separate verified address change. Phone collection does not sign you up for marketing or SMS.
Still need help? Contact Lusara support.
